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Minute Taking

Minute taking courses Many people find minute taking difficult. The aim of this one-day course is to give you the skills to take minutes confidently and accurately.

Your tutor will provide you with clear guidelines for every aspect of minute taking: preparing for the meeting, working with the chair, writing the agenda, developing listening skills, summarising and distilling key points, and writing up the minutes.

This is a very practical course, with plenty of opportunities for questions, discussion and exercises. Examples of good and bad minutes will help you to follow best practice and avoid common mistakes.

After the course you will be entitled to a year of free support from your tutor, to help you as you put the techniques into practice.

 

  Objectives     Programme     Client comments     Open course     In-house course  

Learning objectives

By the end of this course you will be able to:

  • take minutes confidently and accurately
  • prepare agendas
  • listen effectively and identify key points
  • record information rapidly and precisely
  • judge how much detail is required
  • write up minutes in a clear and professional style
  • use active and passive sentences appropriately
  • ensure that decisions and actions are clear.

Morning session

Introduction

  • Why we take minutes
  • The key skills of the minute taker

Before the meeting

  • The value of careful preparation
  • Understanding the purpose of the meeting
  • Thinking about how the purpose will affect the minutes
  • Learning from previous minutes
  • Looking up acronyms and technical terms
  • Thinking about depth of detail

Working with the chair

  • The role of the chair
  • What the chair expects of the minute taker
  • Things to ask before the meeting

Preparing the agenda

  • Understanding the purpose of the agenda
  • Formatting the agenda
  • Ordering and numbering the items
  • Adding timings
  • Distributing the agenda

Best practice in taking minutes

  • Developing listening skills
  • Being selective and identifying key points
  • Recording information effectively
  • Using abbreviations
  • Asking for clarification

Helpful technology

  • Using a laptop - the pros and cons
  • Using a tablet - the latest apps
  • Using a Smartpen - what it is and how it can help

Afternoon session

Writing up the minutes

  • Thinking about the needs of readers
  • Formatting and following conventions
  • Summarising and paraphrasing
  • Using bullet lists
  • Making the actions clear
  • Including an actions list

Using professional language

  • Writing for your readers
  • Getting the tone right
  • Favouring plain English

Overcoming the passive voice

  • The difference between active and passive
  • Why the active is usually best in minutes
  • When to use the passive

Avoiding common mistakes

  • Easily confused and misused words
  • Getting the grammar right
  • Punctuating minutes accurately

Closing discussion

  • Pulling together key techniques and top tips

Further development

  • Reference sources
  • Post-course support

More information

The Minute Taking course is available both as an open course and as an in-house course, which we would run at your premises.

For further details about open Minute Taking courses, including pricing and a list of venues and dates of upcoming courses, click here. For more information about the in-house Minute Taking course, click here.

“Soon after the course, I was asked to take the minutes of our team's business meeting. I forwarded them to my boss prior to distribution and she responded: ‘Thank you so much; these minutes are so well written.’ I was very pleased as it was the first opportunity I had had to use the skills I learnt on the course.”

Julie Reed
Administrator
Oxleas NHS Foundation Trust

“I have recommended this course to many colleagues. Minute taking can be a bore, but this wasn’t dull at all. A very good course - I gained a lot of valuable skills and techniques.”

Julia Edwards
Personal Assistant
Business Improvement & Systems

“I found the course so helpful and informative. I came away with lots of great techniques and now feel much more confident at taking minutes.”

Vasti Gregory
Office Manager
Universities South-West

“The course was relevant, understandable and well paced. It was extremely helpful and enjoyable.”

Mandy Love
Departmental Secretary
Exeter Business School

Summary

  • 1 day
  • 9.30am to 4.30pm
  • Small groups
  • Certificates
  • A year of free support
  • £395.00 + VAT
  • 20% discount for registered charities

Venues and dates

The Minute Taking course calendar

To book a course on-line simply click the date that interests you.

May 2017

June 2017

July 2017

August 2017

M T W T F S S
M T W T F S S
M T W T F S S
M T W T F S S

September 2017

October 2017

November 2017

December 2017

M T W T F S S
M T W T F S S
M T W T F S S
M T W T F S S

Course will be held in London

Course will be held in Manchester

Course is fully booked

Course will be held in Bristol

Course will be held in Exeter

Running the Minute Taking course in-house

The Minute Taking course can be run as in-house training anywhere in the world. If you have a group of staff who need the same skills, this option is convenient and cost-effective. It is powerful too, because we can provide a course that is specifically designed to achieve your objectives.

Tailored to your needs

The standard programme is available as in-house training, but you may prefer us to tailor it to match the needs of your staff and your organisation. Tailoring can include:

  • adjusting the length of the programme
  • adding or removing topics
  • using your minutes as examples and exercises
  • incorporating your templates

Flexibility

An in-house course is fully flexible. Tell us what you want to achieve and we will work with you to design a course to match. Tell us when you would like to run the course and we will find a date that suits you.

Free support

Every course we run comes with a year of free support for each participant. We recognise that people do not think of every question on the day of the training. Our support service gives them the opportunity to ask their tutor an unlimited number of questions in the year following the course. In this way they continue to build their skills and confidence.

Ask us for a quotation

The cost of an in-house course depends on a number of things, including its length, its location and how much preparation we need to do. We can readily give you a quotation, so please contact us to discuss your needs.

 

Open course

Summary

  • 1 day
  • 9.30am to 4.30pm
  • A year of free support
  • £395.00 + VAT
  • 20% discount for charities

Venues and dates

In-house course

This course is also available as in-house training. The length and content of the programme can be tailored to match your needs.